Complaints and grievance management

Online returns / complaints form

Customer details

Customer Number *

Contact Person

Phone Number (+/00 49 123456)

E-Mail *

Address for different recipient of goods

Order Details

Order number *

Position in order confirmation *

Complaint / Return information

Item number (Celsa) *

Item number (customer)

Your complaint number

Fault Description *

Complained Quantity *

Replacement

Refund

Note / Information

Complaint with return of goods?

Bilder / Anhänge

Send

Returns process

CELSA Messgeräte GmbH
Retouren
Rheinfeldstraße 69
D 67354 Römerberg

After receipt of the goods, you will receive a confirmation of receipt. All returns are then subjected to a technical inspection. Should there be any queries, we will contact you immediately.

Thank you for your trust in us. We will do everything in our power to process your request to your complete satisfaction.